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palmuuPLEASE SELECT the desired apartment and contact us either by email or by phone. First, we make sure that your apartment is available. If everything is ok, we will send you a booking confirmation form. Please fill the form and return the booking confirmation back as soon as possible. Please pay the booking fee within three (3) days after the sending the booking confirmation. The shortest rental period is five (5) days. The longest possible rental period is one (1) month.

THE RESERVATION FEE is € 300.  The rental reservation is confirmed only after we have received the reservation fee, in order to bind or change a lease. Paid reservation fee is the security deposit when the rental period begins. The reservation fee paid is returned back to you at the end of your holiday. Please read further below.

ADDITIONAL SERVICES In order to offer the best possible service you need, please check out our additional services as early as possible. See more under “Services / Additional Services”.

If you are not able to find a suitable service for your needs from the list, please do not hesitate to contact us and we will do everything possible to satisfy your special needs! Ordered additional services are paid for in cash in during the check-in.

THE RENT is paid to the landlord’s bank account 30 days before the rental period begins. (In exceptional cases, the rent can be paid at check-in)

LEASE DEPOSIT is equal to the paid reservation fee. Assuming that the apartment is returned in perfect condition and no damage has occurred, the security deposit will be refunded in full to the tenant’s account. Refund will be made within the next full week.

ELECTRICITY is paid according to consumption. All of our homes contain electrical cabinets with electricity consumption meters, which are checked out together with the tenant during the check –in and check-out. Electricity is billed according to the real consumption. The price of electricity is 0.25 € / kWh.

THE WATER palmuu is included to all our apartments for free. But please remember, that the Andalusian sweet water reservoirs are scarce. So please avoid wasting clean water! Also, note that the water is heated with electrically so the use of hot water also consumes electricity!

ARRIVAL. We receive all our guests personally, from 8: 00 to23: 00. If you arrive or check out during the night between 23: 00 and 07: 00 we have to charge an extra night fee of 30 €. The keys are delivered and returned during the check in and the checkout.

When you arrive, each of our apartments is clean and tidy, fresh and well-groomed. Comfortable ready-made beds are waiting for you, and towels are in place! You can find extra sheets and towels in the closet. All our apartments have enough drinking water (bottled water).

ALL OUR APARTMENTSmappi have a Guest Book and “House Books”, where you can find information about all the basic activities, what to see and where to go. All the nearby area services, emergency numbers, contact information, maintenance, medical and hospital contacts, taxis, train schedules are included.

PETS are not allowed in any of our apartments. Only in exceptional cases, a guide dog is allowed. In such a case you need to inform us during the booking stage.

BED LINEN are ready on beds and towels for each guest as well. Each apartment also has spare sheets and towels. Our laundry service fee is 10,00 € / person.

palmuuTHE FINAL CLEANING The final cleaning service is a guarantee that our apartments meet the strict implementation of cleanliness and quality. Cleaning service fee depends on apartment size, the number of beds, number of terraces, windows and bathrooms and toilets, a sauna, barbeque etc. The final cleaning fee is indicated rental price list. Final cleaning will be paid in cash during check-in.

IF CHECK-IN AND CHECK-OUT TIME takes place during night time limits. There is a possibility to negotiate flexible check-out times depending on availability or in a separate agreement. We can for example offer luggage storing service until departure. Nighttime check-in and check-out need to be agreed separately. Night fee is € 30.00.

Check-in time start at 17:00
Check-out by 10:00
NOTE! Spain’s law requires holiday guests to register. During the check-in we ask a paper copy the tenant’s passport or national ID. Please bring a paper copy of your ID or passport. For more information please do not hesitate to contact us.

We do not charge any separate reservation fees or costs.

CANCELLATION POLICY If you need to cancel your reservation, please read our cancellation policy HERE

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